MeridianLink Statuspage
Monitoring - The technical team applied a fix yesterday evening and is currently monitoring the status.
Sep 20, 2024 - 08:20 PDT
Identified - The issue has been identified and a fix is being implemented this evening.
Sep 19, 2024 - 10:55 PDT
Investigating - We have received reports of users receiving an error when attempting to run OFAC.
We we currently investigating.

Sep 19, 2024 - 07:30 PDT

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening ? Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting ? Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations ? Operational
Collect App External Integrations ? Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Business Operational
Atlas Platform Operational
Credit Card Application Operational
Business Lending Application ? Operational
Offer and Closing Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (DecisionAssist) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2024
Resolved - This incident has been resolved.
Sep 20, 13:02 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 12:45 PDT
Update - Our technical teams are currently prepping the deployment. Once the build is complete, they will start to deploy.
Sep 20, 11:57 PDT
Identified - Our technical teams will perform a mid day hotfix.
Sep 20, 11:02 PDT
Investigating - We are currently investigating this issue.
Sep 20, 10:42 PDT
Completed - The scheduled maintenance has been completed.
Sep 20, 00:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 19:01 PDT
Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.

Sep 3, 09:35 PDT
Sep 19, 2024
Completed - The scheduled maintenance has been completed.
Sep 19, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 19:00 PDT
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Sep 19, 10:16 PDT
Sep 18, 2024
Completed - The scheduled maintenance has been completed.
Sep 18, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Sep 16, 08:33 PDT
Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Resolved - Microsoft and AT&T have resolved the issue.
Sep 12, 07:29 PDT
Identified - We have identified that the issue lies with Microsoft and AT&T. In the meantime, please use an alternative ISP to connect to MeridianLink You can follow the status for this issue at https://azure.status.microsoft/en-us/status.
Sep 12, 06:10 PDT
Update - We are continuing to investigate this issue.
Sep 12, 05:44 PDT
Investigating - We are currently investigating the issue.
Sep 12, 05:37 PDT
Sep 11, 2024
Completed - The scheduled maintenance has been completed.
Sep 11, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 19:00 PDT
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Sep 11, 08:30 PDT
Resolved - This incident has been resolved.
Sep 11, 11:10 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 11:06 PDT
Update - We are continuing to work on a fix for this issue.
Sep 11, 11:03 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 11, 11:03 PDT
Investigating - Verifications, Mortgage Insurance, and LPA are timing out. Our technical teams are investigating the root cause.
Sep 11, 10:37 PDT
Resolved - This incident has been resolved.
Sep 11, 07:47 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 07:47 PDT
Update - We are continuing to work on a fix for this issue.
Sep 11, 07:46 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 11, 07:41 PDT
Investigating - We are currently investigating this issue.
Sep 11, 07:25 PDT
Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Resolved - This incident has been resolved.
Sep 6, 14:44 PDT
Investigating - We are currently investigating this issue.
Sep 6, 11:35 PDT
Resolved - The fix has been implemented to Production after business hours yesterday evening. We received confirmation that this resolved the issue.
Sep 6, 08:25 PDT
Identified - The issue has been identified and a fix is being implemented this evening.
Sep 5, 09:49 PDT
Update - Error while clicking on Open IMM ESIGN link on documents page.
Sep 5, 07:00 PDT
Investigating - We are currently investigating this issue.
Sep 5, 06:57 PDT